63 Porto Rafti Avenue, Markopoulo Mesogaias 19003

deloreroasters.gr constitutes the online page & online store of DEL DORRE Ε.Ε. (henceforth with the distinctive title www.deldoreroasters.gr) based in Markopoulos Mesogaia Attica, 63 Leoforos Porto Rafti Street, P.O. 19003 with VAT number: EL801713362 (TAX OFFICE: Koropi) & REGISTRATION NUMBER 162002501000, through which the company exhibits and makes available its products online.

Before visiting our online store, please read carefully the following terms and conditions, which apply specifically to the use of the online store www.deloreroasters.gr. Every user/customer who enters and uses the services of the online store www.deloreroasters.gr, is deemed to consent and accept the terms set forth on this website, without any exception.

Terms

www.deloreroasters.gr has the discretion to unilaterally modify or renew the terms and conditions of transactions, carried out through its online store, in accordance with the needs and applicable business ethics.
www.deloreroasters.gr is obliged to promptly inform users of any modifications or changes, through the website of this online store. Any modification or change will not apply to orders or transactions you have already made.

INFORMATION PROVIDED

www.deloreroasters.gr is committed to the completeness and validity of the information displayed on its website and which concern the essential characteristics described on a case-by-case basis for each product and the accuracy of the data for the services provided through its online store. www.deloreroasters.gr is not bound for any technical or typographical errors that have escaped attention or have been caused unintentionally or for reasons of stopping the operation of the website due to force majeure.

LIMITATION OF LIABILITY

www.deloreroasters.gr, in the context of its transactions from the online store, is not responsible and has no obligation to compensate for any possible damage or loss resulting from the cancellation, non-execution or delay of execution of orders, for any reason.
www.deloreroasters.gr does not guarantee the availability of the products displayed in its online store, but is obliged to immediately inform end consumers of their unavailability.
www.deloreroasters.gr is not responsible for any technical problems that may occur to users, both during the visit and during the use of the website and which are related to the operation and compatibility of the user’s infrastructure.
www.deloreroasters.gr is not responsible for acts or omissions of third parties and especially for unauthorized interventions by third parties in the products, services and information available through its website.

COPYRIGHT

The page www.deloreroasters.gr is the official website of DEL DORRE E.E. All the content of the website, including graphics, distinctive titles, marks, etc., are its intellectual property. The same applies to the intellectual property of third parties for which it has obtained a license to use for its own exclusive needs and for the operation of the online store www.deloreroasters.gr
The content provided on this website may not be copied, reproduced, republished, uploaded, posted or distributed in any way without prior written permission, except that you may download, display or print one copy of the materials in a single computer solely for personal, non-commercial, home use, provided that you keep all copyright, trademark, and other proprietary notices intact. Modifying the materials or using the materials for any other purpose is a violation of his copyright and other proprietary information www.deloreroasters.grIn any case, their appearance and exposure on the website www.deloreroasters.gr should in no way be construed as a transfer or assignment of a license or right to use them.

OBLIGATIONS OF USERS

All users of the website www.deloreroasters.gr agree and accept that they will not use it for:
a) Post, publish, send by e-mail or otherwise transmit any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, , violates the privacy of any person or causes offense or harm to www .deloreroasters.gr
b) Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minors, etc.
c) Sending, publishing, sending by e-mail or transmitting in other ways any content for which users do not have a right to transmit according to the law or contractual or management agreements.
d) Sending, publishing, sending by e-mail or transmitting in other ways any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties.
e) Sending, publishing, sending by e-mail or transmitting in other ways any material that contains viruses of any software or any other codes, files or programs designed for the purpose of interrupting, causing damage, destroying the equipment of the operation any computer software or hardware.
f) Intentional or unintentional violation of applicable laws or regulations.
g) Harassing third parties in any way.
h) Collection or storage of personal data about users.

SECURITY OF PERSONAL DATA

The security issues of your personal data as well as your electronic transactions are very important and www.deloreroasters.gr is committed to taking all the necessary measures to ensure you as much as possible. All information related to your personal information and transactions is secure and private.
The security of the www.deloreroasters.gr Online Store is achieved in the following ways:

USER IDENTIFICATION

2 codes are used to identify you. The Login Code (e-mail or username) and the Personal Secret Security Code (password), which provide you with secure access every time you use them. You can change your Personal Secret Security Code (password) as often as you wish. You are solely responsible for maintaining and concealing the confidentiality of your information from third parties, since you are the only one who has access to it. In the event that you lose the identification codes or they are leaked to an unauthorized person, you must immediately notify us in writing, otherwise the online store will not be held responsible.

PRIVACY OF TRANSFER OF PERSONAL DATA

For your best assurance of data transfer privacy, www.deloreroasters.gr uses the SSL Connection encryption protocol.

ACCESS / CONTROL

Access to the systems of www.deloreroasters.gr is controlled by a firewall, which allows the use of only specific services by customers/users while at the same time prohibiting access to systems and databases that contain confidential data and information about the company

ENCRYPTION

www.deloreroasters.gr uses a system, which first decrypts the information it receives, using the same key (it is predetermined at the start of your connection to the service) and then processes this information.
With the same decryption process, the systems of www.deloreroasters.gr also send information to you.
You should also know that anywhere on the site you enter personal data (password, credit cards, telephone numbers, addresses, etc.) there is 256-bit SSL encryption.

CONFIDENTIALITY OF TRANSACTIONS

www.deloreroasters.gr has taken measures to ensure that all information is confidential and that it is used within the permitted limits of the services provided. One of the measures is to allow access to your transaction information only to authorized employees and only when necessary. It is important that the details of customers and their transactions are not disclosed by www.deloreroasters.gr except after written authorization or after a court decision or a decision of another public authority. It is a given that each user has the possibility to request information about the data concerning him as well as to request their correction, if he is able to prove the existence of an error. For your own safety you should also treat all information provided through the system as confidential and confidential and not share it with third parties.

PURCHASE OF PRODUCTS

Every time you place an order you will be notified with an automated e-mail informing you of the details of your order. If there is any delay in your order we will inform you by e-mail or we will contact you on the telephone numbers you have given us during registration or when registering your order on our website. These messages are a basic condition for the correct processing of orders and there is no way to disable them. We recommend that you monitor your e-mails and keep them until your order is completed. In case you do not receive the relevant e-mails, you are obliged to inform us immediately.

DELIVERY METHODS

Where possible, DelDore dispatches the goods ordered on the first working day (Monday – Saturday) after the order is received. Unless otherwise agreed, delivery is made to the delivery address provided by the customer. The delivery method is decided by DelDore and cannot be changed. Delivery is chargeable and weight is estimated accordingly. Risk of loss or damage to the goods passes to the customer when the goods are delivered. Deliveries are made only to delivery addresses in Greece.

RETURN METHODS

The customer has the right to return the goods within 14 days of receiving them without any justification. To exercise the right of return, the customer must inform DelDore E.E. for his decision to return the goods clearly stating his intention.

• Via phone: +30 6971556041

• Via email: info@deldoreroasters.gr

DelDore only accepts returned products that are in perfect condition, in their original packaging and accompanied by the invoice or proof of purchase. Upon return of the goods, as stated above, DelDore E.E. will refund the purchase price to the customer within 30 days of receiving the returned goods and the shipping cost as well. The cost of returning goods should be paid by the customer.

The right of return does not apply to deliveries of sealed goods which for reasons of health or hygiene are not suitable for return if the seal has been removed after delivery.

The return of the goods should be sent to the following address: 63 Porto Rafti Avenue, Markopoulo Mesogaias 19003

PRICES

All prices are in Euros including VAT. The prices listed in the order documents are valid until a new price list is issued.

SECURITY OF TRANSACTIONS - VIVA WALLET ENVIRONMENT

Viva Wallet is the first European cloud-based Neobank that has an infrastructure entirely in the Microsoft Azure cloud, with service provision in 24 countries in Europe.

Viva Wallet is an official member of Visa and Mastercard for acquiring and issuing services.

Viva Wallet provides businesses of all sizes with payment acceptance services through the innovative Viva Wallet POS App, add-on Google Play devices and through the sophisticated payment gateway in online stores.

Viva Wallet Holdings holds a Greek banking license (VIVABANK SA) and an Electronic Money Institution license from the Bank of Greece in accordance with the provisions of the PSD II Directive for activities in the EEA-31 region and the United Kingdom.